Pre-Order Information
When an item is available to order on pre-order, you may purchase the product with just a 25% deposit.
Products that are available on pre-order will be clearly identified on the product page along with the amount to be paid on checkout and the remaining balance that will be payable before delivery.
25% of the item total will be taken from your card or paypal account at checkout when the order is placed.
The item will be reserved for you until we take delivery.
Once the item is received in store then you will be contacted to make payment for the balance of the item.
The balancing payment must be made with 48 hours of being contacted.
Cancellation of a preorder is treated as a change of mind condition. If you wish to cancel your order, you will be issued with a store credit or exchange.
On the rare occasion we may offer a refund, but a ( $15 ) cancellation fee will apply. This covers website/sales fee's, Paypal/Credit Merchant fee's and reselling fee's which are non refundable to us.
Please email classicalchild@classicalchild.nz for more information.